Buying the Organizer: In order to optimize your time in the ordering process, as well as to minimize the shipping and handling costs to you, we have set up an inclusive fee of $9.95 to mail the Organizer to you. It will arrive in a “made to fit” white sturdy box, within 5-7 working days. Depending upon your address, it will come either by way of USPS, UPS, or FedX. Your satisfaction is important: Thank you for purchasing the Organizer. We have made every effort to provide you with a complete informative and organizational guide. Because of its unique “notebook” and tabbed format, we are unable to accept returns. However, if you are not satisfied with the Organizer, you are welcome to contact us at the following email address: claudia@seniorcareorganizer.com . We will make every effort to respond to your inquiry within three business days. Future Ideas in the works: New or revised pages may be offered in the future at minimal cost to you. If there’s interest, we may produce an electronic newsletter, or even have a Blog. We are definitely interested in providing you, the provider of parent care, with as much useful information as we can. This is a new website, so anything is possible from here on out. Thank you again for your interest in the Organizer.